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Company Tips Archives

Is it time to upgrade your headset?

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As we have mentioned in previous entries, companies and their employees stand to benefit from a number of advantages that come with the use of a headset. However, it is worth bearing in mind that not all headsets are born...

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How headsets have impacted mobile working

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The digital age has seen the rise of a number of new working trends. Perhaps the most prominent has been the ability for employees to take the office with them wherever they go.

Mobile working, which has been fuelled by the...

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The importance of reducing background noise

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There's nothing quite like the din of an office full of call centre workers going about their daily business. However, this noise does need to be controlled, otherwise there is a very real risk of it interfering with the ability of...

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Keeping your contact centre financially efficient

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In order to stay competitive it is important for businesses to ensure that their operations are as efficient as possible. There are a number of ways in which companies can help to keep costs down without compromising on...

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