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Company Tips Archives

A brief history of the headset

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The humble headset has enjoyed a rise to prominence that has seen it become a widely used piece of technology in many workplaces across the world. It is now regarded by many as being a commodity that a...

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Tips for choosing the right headset

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The advantages of using headsets within your workforce are obvious to many, yet the swathe of options available can make the buying process rather daunting.

It is very easy to get lost, with there seemingly being a...

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The impact of morale on the call centre

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Morale is potentially one of the most important drivers in a successful and efficient work place and the call centre is arguably no different. When morale is high, employees apply a much greater level of energy, enthu­si­asm,...

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Three advantages of headsets

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Communication is one of the most important aspects of doing business, with an increasing number of employees beginning to spend more and more time on the phone.

This means that it has never been more important for firms to...

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How headsets can improve ergonomics

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According to figures, the average time being spent talking to customers and clients can range from around half an hour to between three and four hours.

If using a regular handset to conduct those conversations, it can cause a...

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